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How do I choose the right size for my clothing on Doxasi O Theos?Selecting the perfect size is crucial for a comfortable fit. To find your ideal size, refer to our detailed size guide provided on each product page. If you're still unsure, feel free to reach out to our customer support team for personalized assistance.
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What materials are used in the clothing items at Doxasi O Theos?At Doxasi O Theos, we prioritize quality and craftsmanship. Our clothing items are crafted using premium materials such as organic cotton, linen, and silk blends to ensure comfort, durability, and style. Each product description provides detailed information on the materials used.
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How can I contact Doxasi O Theos for assistance or inquiries?We're here to help! You can reach out to our dedicated customer support team via email at info@doxasiotheos.com or by filling out the contact form on our website. We strive to respond promptly to all your questions and concerns.
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How do I place an order on Doxasi O Theos?Placing an order is a breeze! Just explore our collection, choose your favorite items, pop them into your cart, and when you're ready, head over to the checkout. There, you'll be guided through entering your shipping and payment details to finalize your purchase safely and securely.
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Why do the embroidered products from Doxasi O Theos arrive separately from other items in my order?At Doxasi O Theos, we prioritize both eco-consciousness and high-quality craftsmanship in our product offerings. To achieve this, we have partnered with two specialized companies—one focused on eco-friendly clothing and the other on premium embroidered products. This unique collaboration allows us to provide you with sustainable options and meticulously crafted pieces. As a result, our embroidered products are shipped separately from other items in your order to ensure they are produced and delivered with the utmost care and attention to detail. Rest assured, this separation does not affect the overall quality and speed of our service.
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What is the refund policy for purchases on Doxasi O Theos website?Customers can request a full refund of the purchase price (excluding shipping costs) if the refund or return is initiated within 30 days of receipt. Eligible refunds made within 30 days will be credited for the item's purchase price in the original form of payment.
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Why was my order canceled?Orders may be canceled due to unforeseen circumstances such as the item being out of stock and unavailable. In such cases, customers will be contacted within 24 to 48 hours for cancellation. Any other items in the order will be shipped as planned, with a refund issued for the unavailable item.
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How can I change something on my order?If you need to make changes to your order, please reach out to us before the items are shipped. Once the parcel has been processed and sent to the post office, we are unable to make any modifications.
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